Return & Refund Policy
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly
defined as:
• Company: when this policy mentions "Company," "we," "us," or "our," it refers to Remy's Cycle & Teddy's Toys and More, 53 Railroad Ave., Westerly, RI 02891 that is responsible for your information under this Return & Refund Policy.
• Customer: refers to the company, organization or person that signs up to use the Service to manage the relationships with your consumers or service users.
• Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit and use the services.
• Service: refers to the service provided by Remy's Cycle & Teddy's Toys and More as described in the relative terms (it available) and on this platform.
Website: Remy's Cycle & Teddy's Toys and More's site, which can be accessed via this URL:
• You: a person or entity that is registered with Remy's Cycle & Teddy's Toys and More to use the Services.
Return & Refund Policy
Thanks for shopping at Remy's Cycle & Teddy's Toys and More. We appreciate the fact that you like to buy the stuff we sell!
We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at Remy's Cycle & Teddy's Toys. The main thing to remember is that by placing an order or making a purchase at Remy's Cycle & Teddy's Toys and More, you agree to the terms set forth below.
If there's something wrong with the product you bought, or if you are not happy with it, you have to issue a refund and return your item.
If you would like to return a product, the only way would be if you follow the next guidelines:
Refunds
We at Remy's Cycle & Teddy's Toys and More commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
We carry out thorough quality checks before processing ordered items. We take utmost care while packing products. At the same time we ensure that the packing is good such that the items won't get damaged during transit. Please note that Remy's Cycle & Teddy's Toys and More is not liable for damages that are caused to the items during transit or transportation.
We will revise your returned product as soon as we receive it and if it follows the guidelines addressed, we will proceed to issue a refund of your purchase.
In order to process a return for items paid for online and picked up in store, proof of purchase is required. the best way to do this is in person at 53 Railroad Ave., Westerly, RI 02891.
For items purchased in-store, we have a 30 Day return policy as long as the item is undamaged and in its original packaging. The original receipt is required for a full refund, otherwise we will issue store credit at our discretion.
Shipping
Remy's Cycle & Teddy's Toys and More is not responsible for return shipping costs. Shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping to return.
Product Availability and Limitations
Given the popularity and/or supply constraints of some of our products, Remy's Cycle & Teddy's Toys and More may have to limit the number of products available for purchase. Trust us, we're working as fast as we can. Remy's Cycle & Teddy's Toys and More reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Remy's Cycle & Teddy's Toys confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Remy's Cycle & Teddy's Toys and More will cancel the order and refund your purchase price in full.
Your Consent
By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
Contact Us
If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will
discuss any of the issues you are going through with our product.
Via Email: remyscycle@gmail.com
Via Phone Number: (401)596-1045
